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After your payment has been received, your order will usually be dispatched within the next 3-5 working days. Exceptions are custom-made products, products with a longer production time and\/or if the product description specifies a longer delivery time. We ship within Germany and the EU insured with UPS or DHL.
Please visit www.ups.com for shipping details and delivery times. The delivery time and costs depend on your location. The shipping costs will be added to the selection in your shopping cart.<\/p>\n
In general, the following prices and conditions apply:<\/p>\n
All online orders can also be collected. This option is listed after the checkout under delivery method and can be selected by you. Some products can only be collected due to fragility. This is also noted with the respective products in the checkout. We will inform you in writing as soon as the order is ready for collection and arrange a collection date.<\/p>\n
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If a piece does not fit or is not to your liking, please return it insured within 14 days:<\/p>\n
PrunkWerk
Patrizia-R. Spenga
Sauerberghof
Grindelallee 43
20146 Hamburg<\/p>\n